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Genesys

Hiring · 201 open jobs
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General information

Genesys makes AI-powered software that helps companies manage customer service conversations across phone, chat and other channels. Its main product, Genesys Cloud CX, includes agentic AI, virtual agents and copilots. The company is based in Menlo Park, California, and says its software handles more than 7 billion conversations each quarter for over 8,000 customers in more than 100 countries.

Gregory Shenkman and Alec Miloslavsky founded Genesys in 1990 with $150,000 borrowed from their families. Genesys went public on NASDAQ in 1997, was bought by Alcatel-Lucent for $1.5 billion in 1999, and was bought again by Permira and Technology Crossover Ventures in 2012. It has since bought other companies, including Interactive Intelligence for $1.4 billion in 2016. Genesys is now private, with more than 6,000 employees as of 2023. That matters: after two big buyouts, Genesys answers to private equity owners, not public shareholders.

Currently, there's a total of 205 job openings at Genesys. Over the last 30 days, 175 jobs were added and 78 were removed (job postings usually stay up ~10 days before being removed). Historically, the median salary is ~$173,650. Genesys is an H-1B sponsor.1

Website
genesys.com
Headquarters
Menlo Park, United States
Industry
Technology
Category
Software
Visa sponsor
Yes

Hiring activity

201Open jobs
+215Added in 30 days
−149Closed in 30 days
12 daysHow long jobs stay open

New jobs added per week2

View these weekly figures as a table
Week beginningNew listings
July 20, 202638
July 27, 202624
August 3, 20260
August 10, 2026104
August 17, 202635
August 24, 202632
August 31, 202618
September 7, 2026 (in progress)26

Open jobs

201 open · updated today
See all 201 open jobs →

Page 1 of 11, most recently added first · Download (CSV)3

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Pay

What does Genesys actually pay? Based on previous and active job listings with specified pay ranges, the median annual pay is $173,650. Note that 78% of jobs don't list any pay information, so figures may be skewed towards cities like NYC, where pay disclosure is mandated for each posting.4

Share of salaried jobs in each pay bracket

Share of salaried jobs in each pay bracket
BracketJobs
Under $100k4 jobs (4%)
$100k to $150k31 jobs (34%)
$150k to $200k34 jobs (37%)
$200k and up23 jobs (25%)

Plus 1 hourly job at $31.11 to $54.76 an hour.

Posted ranges on jobs open now4

VP, Product Management - Core Platform Foundations (East Coast)$246,500 – $433,500
Vice President, Global Strategic Experiences and Executive Programs$217,400 – $382,200
VP, Global Sales Operations$213,200 – $375,000
$49k$434k
Senior Principal, AI Software Engineer– Agentic & Industry Solutions$205,200 – $360,800
Senior Director, Executive & Equity Compensation$194,800 – $342,600
Product Management Director, Conversational Engagement$193,700 – $340,700
Principal Applied AI Engineer, Finance$193,600 – $340,600
Sr. Director, Customer Success Transformation$191,700 – $337,100
Senior Director, Global Partner Strategy, Programs & Operations$189,000 – $332,400
Director, Solution Consulting, US Central$169,300 – $297,700
Principal, AI Software Engineer$165,400 – $290,800
Principal Software Engineer$165,400 – $290,800
Director, Product Marketing - AI$163,100 – $286,900
Principal Product Manager - Access Control$158,800 – $279,200
Principal Product Manager, Usage & Billing$158,800 – $279,200
Principal Product Manager, AVA AI$158,800 – $279,200
Sales Director, Commercial – Healthcare Vertical$156,800 – $275,800
Director, Sales, State & Local Government (East)$156,800 – $275,800
Senior Program Manager Professional Services$151,200 – $265,800
Cloud Security & AI Consultant$148,600 – $261,400
Staff AI Platform Engineer$147,100 – $258,700
Lead Software Engineer, CRM and Integrations$147,100 – $258,700
Senior Technical Architect, Zuora$137,800 – $242,200
Director, Americas Order Management$137,700 – $242,100
Self-Service & AI Implementation Senior Principal Consultant$135,600 – $238,600
Sr. Principal Professional Services Consultant$135,600 – $238,600
Senior Principal PS Consultant$135,600 – $238,600
Senior AI Architect$134,900 – $237,300
Senior AI Architect$134,900 – $237,300
AI Architect (Presales)$134,900 – $237,300
Senior Commercialization and Readiness Manager$134,700 – $236,900
Principal AI Solutions Architect, Customer Success$134,300 – $236,100
AI and Experience Orchestration Director (Sales Overlay)$134,000 – $235,600
Senior Manager, Order Management Assurance$133,800 – $235,400
Sr. Manager, Learning & Enablement$133,500 – $234,900
Customer Success Content, Director$130,600 – $229,800
Senior Product Owner, Zuora Billing$130,500 – $229,500
Sr, Manager Customer Success$130,500 – $229,500
Senior Demand Generation Operations Manager$130,500 – $229,500
Services Engagement Director$129,600 – $228,000
Services Engagement Director$129,600 – $228,000
Sr. Services Engagement Director$129,600 – $228,000
Customer Success, Director$128,700 – $226,300
Customer Success Director$128,700 – $226,300
Principal Professional Services Engineer$213,512 – $223,512
Principal Solutions Consultant$123,100 – $216,500
Corporate Counsel$122,300 – $215,100
Manager, Marketing Budget Operations$191,776 – $201,776
Senior Account Executive, State and Local Government$111,700 – $196,300
Senior Account Executive, Commercial$111,700 – $196,300
Senior Account Executive, Enterprise$111,700 – $196,300
Senior Account Executive, Enterprise$111,700 – $196,300
Sr. Account Executive, Enterprise$111,700 – $196,300
Sr. Account Executive, Enterprise$111,700 – $196,300
Commercial Account Executive – Healthcare$111,700 – $196,300
Global GTM Planning Program Manager$109,000 – $191,600
Global Sales Planning Manager$109,000 – $191,600
Field Marketing Manager, West Enterprise$108,700 – $191,100
Sr. Global SEO/GEO Strategist$108,700 – $191,100
Senior Manager, Business Development - DRR, New Logo & Commercial$108,500 – $190,700
Senior Manager, Business Development - Enterprise, Strategic & Canada$108,500 – $190,700
Executive Compensation & Equity Plan Partner$107,200 – $188,400
Business Finance Manager - Customer Success$106,900 – $188,100
Business Finance Manager - Customer Success$106,900 – $188,100
Deal Desk Manager$105,100 – $184,900
Finance Manager, One Americas Sales Finance$105,100 – $184,900
Manager, Receivables Management Reporting & Analytics$105,100 – $184,900
Customer Content Campaigns Senior Manager$104,500 – $183,700
Visual Design Lead$104,500 – $183,700
Sr. Customer Success Manager$104,000 – $183,000
Sr. Customer Success Manager, Strategic Accounts$104,000 – $183,000
Sr. Customer Success Manager$104,000 – $183,000
IT FinOps Analyst$98,600 – $173,400
Senior Strategic Communications & Operations Specialist$98,600 – $173,400
Corporate Development Associate$90,900 – $159,900
Manager, Business Development - Enterprise West$86,600 – $152,400
Manager, Business Development - Commercial$86,600 – $152,400
Manager, Revenue Accounting & Order Management$85,000 – $149,400
Manager, Revenue Recognition & Order Operations$85,000 – $149,400
Account Executive, Enterprise - New Logo$84,100 – $147,900
Account Executive, Commercial$84,100 – $147,900
Account Executive, Enterprise Growth - New Logo$84,100 – $147,900
Regional Partner Sales Manager$81,600 – $143,400
Event Marketing Manager, Americas$81,600 – $143,400
Senior Revenue Accountant$79,100 – $139,100
Senior Revenue Accountant$79,100 – $139,100
Solutions Consultant$74,000 – $130,000
Program Specialist, SCO Operations$73,400 – $129,200
Technical Talent Acquisition Partner$65,300 – $114,700
Sr. Business Development Representative, Strategic Accounts$54,700 – $96,300
Sr. Business Development Representative, Strategic Accounts$54,700 – $96,300
Business Development Representative- West$48,600 – $85,400

Hourly jobs

IT Services Specialist$31 – $55 an hour

Visa sponsorship

Does Genesys sponsor visas? Using USCIS data, we've collected the number of H-1Bs granted from 2021 to 2023 as well as the number of petitions they've requested so far this year. Genesys is a likely employer for applicants who require sponsorship. Currently, they have 1 job certified for sponsorship in 2026, at a median pay of $96,034.5

Visa petitions approved each year (USCIS)5

H1B petitions approved, by fiscal year (USCIS)
Fiscal yearApproved
FY20213
FY20226
FY20231

Based on public USCIS and Department of Labor records. Past filings do not guarantee future sponsorship. Browse all H1B sponsors →

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Common questions

Is Genesys hiring now?

Yes. There are 201 open jobs, with 215 added in the last 30 days. They close fast though, often within 12 days, so don't wait.

Does Genesys sponsor H-1B visas?

Yes. Government records show 1 job certified for FY2026, at a median pay of $96,034.

How much does Genesys pay?

Posted pay runs $48,600 to $433,500 a year, and the median is $173,650. We only show pay the company printed itself, never estimates.

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Notes & sources

1,011 daily listing observations, Jun 14 to Sep 12 windowRechecked daily, last September 12, 2026
  1. 1. Company description. Written by InterviewOS from Genesys's public materials and press coverage; facts are checked against the sources below.
  2. 2. Weekly counts. A count is the number of listings the pipeline saw for the first time in that week. Weeks begin Monday; the onboarding week is excluded from the scale and every average.
  3. 3. Live counts. Deduplicated live listings observed daily on Genesys's own hiring system; last check September 12, 2026. Stale and syndicated posts on aggregator sites are not counted.
  4. 4. Posted pay. Ranges extracted from the text of Genesys's own listings; a range appears only when the employer printed one. Extraction is still rolling out, so this table can lag the board.
  5. 5. Federal visa records. USCIS H1B Employer Data Hub and US Department of Labor LCA disclosure files, matched to this company by name.

Sources
genesys.com, checked daily
USCIS H-1B Employer Data Hub
US Department of Labor LCA disclosure files
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